Learn how to keep your wallet and personal information secure while using HyperAnalysis.
Critical Security Reminder
Your private keys and seed phrases are the keys to your cryptocurrency. Never share them with anyone, including support staff. HyperAnalysis will never ask for your private keys via email, social media, or any other communication method.
Wallet Security
Private Key Protection
Store Offline: Keep a physical backup of your private key/seed phrase in a secure location
Use Hardware Wallets: Consider using hardware wallets for large amounts
Multiple Backups: Store backups in multiple secure locations
Never Digital Storage: Don't store private keys in cloud storage, email, or screenshots
Import Security
- Only import wallets on secure, private networks
- Verify you're using the official HyperAnalysis app
- Check the app's digital signature and reviews
- Never import wallets on public computers or networks
- Clear clipboard after copying private keys
App Security Features
Enable All Security Features
Biometric Authentication
Use fingerprint or face recognition to secure app access
Settings → Security → Biometric Login
App Lock
Require authentication when opening the app
Settings → Security → App Lock
Auto-Lock Timer
Automatically lock the app after inactivity
Settings → Security → Auto-Lock
Screenshot Protection
Prevent screenshots of sensitive information
Settings → Privacy → Screenshot Block
Recognizing Scams
Common Scam Tactics
Fake Support
Scammers impersonate support staff asking for private keys or seed phrases
Phishing Apps
Fake apps that look like HyperAnalysis designed to steal credentials
Social Engineering
Urgent messages claiming your account is compromised to trick you into sharing keys
How to Verify Authenticity
- Download only from official app stores (Apple App Store, Google Play)
- Check the developer name matches "HyperAnalysis"
- Verify app reviews and ratings
- Check our official website and social media for announcements
- Contact support through official channels if unsure
Device Security
Mobile Device Protection
iOS Security
- Keep iOS updated to latest version
- Enable automatic app updates
- Use strong passcode (6+ digits)
- Enable Find My iPhone
- Review app permissions regularly
Android Security
- Install security updates promptly
- Use Google Play Protect
- Enable screen lock with PIN/pattern
- Turn on Find My Device
- Avoid sideloading apps
Network Security
- Avoid public WiFi for sensitive operations
- Use VPN when on untrusted networks
- Enable automatic security updates
- Use reputable antivirus software
- Be cautious of suspicious links and downloads
If You're Compromised
Immediate Actions
- Immediately transfer funds to a new, secure wallet
- Change all passwords and enable 2FA where possible
- Delete and reinstall HyperAnalysis
- Scan your device for malware
- Contact our support team immediately
- Report the incident to relevant authorities if needed
Prevention for the Future
- Use a dedicated device for crypto activities
- Implement multi-signature wallets for large amounts
- Regular security audits of your setup
- Stay informed about latest security threats
- Consider professional security consultation
Security Questions?
If you have security concerns or need help implementing these practices, our support team is here to help.